Mind Your Manners - Italian Etiquette

Meeting PeopleThe tip is generally already included in the price at a
When meeting people for the first time it is appropriaterestaurant. A standard tip for a taxi driver is 10 percent.
to wait to be introduced. You will generally beBellmen usually receive 1 Euro per bag.
introduced to the oldest person first followed by theAppropriate Dress
women.In general Italians dress much more formally than
Americans. Italians value "quality" in their clothing and
Physical Greetingsare much more likely to own 2 very nice expensive
When greeting someone a handshake accompaniedsuits than 6 decent cheaper suits. Black and muted
by a "Pleased to meet you" is appropriate. Whencolors are common in combination with brighter colored
departing be sure to shake everyone's hand, a generalaccessories.
group wave as is often done in the United States isItalian women tend to wear more makeup than
not looked on favorably.American women and also wear nylons all year round.
An "air kiss" is an appropriate greeting once you haveMeal Time
established a relationship with someone.Breakfast is generally from 8 to 8:30 AM
Physical SpaceA standard Italian breakfast is coffee (espresso is
Italians stand much closer to one another thangenerally served after dinner) with a croissant or a
Americans do and it is common for men to walk downcouple of cookies.
the street arm and arm and also women to walkLunch is generally served from 1 to 3 PM
down the street arm and arm.In the south lunch is the biggest and longest meal of
Eye Contactthe day, in the North it is often the biggest meal of the
Intense direct eye contact is common, looking away isday but during the business week it does not last as
a sign of disinterest and/or that you are behaving rude.long as it does on the weekend. A typical lunch
Good Topics of Discussionincludes soup, bread and olive oil, a main meal and/or
Food, wine, soccer (the national pastime), politics (if yousoup, salad and a desert of fruit. Wine and sparkling
know what you are talking about), music, philosophymineral water usually accompanies the meal.
and current events.Dinner is generally served from 8 to 10 PM
Bad Topics of DiscussionIf the main meal of the day was lunch, then dinner is
Inquiring about private family matters, personal income,often a light affair taken at home. If however it was
stereotypes, World War II and Vatican politics. Also thenot a typical dinner is quite elaborate. Formal Italian
common American question "what do you do?" ismeals consist of: antipasto (such as proscuitto,
considered rude and too personal.bruschetta, or fruit), soup, pasta, main dish (usually
Communication Stylemeat), salad, cheese, desert, fruit and an espresso.
Moments of silence are rare in Italy and repeatedWine is also commonly taken with dinner.
interruptions signify interest.Table Manners
Whistling and winking at women is meant as aThe Italians do not switch their knife and fork as
compliment and is not used in a degrading way. If apeople do in the States. The fork remains in the left
woman is interested she will acknowledge thehand and the knife in the right hand.
whistlers with eye contact, if she is not she will ignorePlacing your utensils down on your plate signifies to
them.wait staff that you are finished.
Italians often gesture with their hands and one doesWhen not using your utensils your hands should be
not converse with their hands in their pockets. Italianskept visible above the table.
place great importance on maintaining a "Bella Figura"Dishes are passed to the left.
(Beautiful Figure/ Image) and slouching and leaningTo get a waiters attention you should make contact,
against things is just not done.waving your hand or calling out is considered to be
Waiting in Linerude.
Lines do not exist in Italy, do not be surprised ifOften times in an informal restaurant you will be
someone just walks up to the counter and is servedseated at a table with a stranger, if this is the case
before you, despite the fact that you were next andconversation is not expected.
have been waiting in "line" for the past 20 minutes.Who Pays?
WalkingIn general the person who does the inviting also does
The evening "passeggiata" is a common occurrence inthe paying, although the guest is expected to protest.
Italy. Strolling the streets, seeing who is out andWhen a woman is seated at a table with men the
catching up with friends is a nightly occurrence in Italy.men (despite a woman's protest) will always pick up
Shoppingthe bill.
Customer service is not as "in your face" as it is in thePunctuality
United States. Generally a salesclerk will ignore youThe further south you go the less importance is placed
until eye contact is made signaling service is required.on being on time. For social events being a half an hour
Public Transportationto an hour late is common. When people are late resist
The easiest way to catch a taxi cab is at a taxi stand.the American temptation to request the reason.
On public transportation it is customary for the youngerLateness is generally because a person was involved
to give up their seats to the older and men to give upin obligations that involved superiors, family or old
their seats to women.friends (and it would have been rude to cut it short).
Tipping