The Ins and Outs of Restaurant Management

Restaurant managers work in some of the mostthe restaurant and managing daily operations?
glamorous, exciting environments you can imagine.Will I mind people calling me with questions on my time
From luxury resorts in exotic locations to high-poweredoff?
conference centers to the hottest restaurants, hotelWhat do I picture for the future, my family and how
and restaurant managers are working behind thewe spend our time? Do a restaurant manager's hours
scenes to ensure the excellence of their establishment.fit into this vision?
If you are looking for a challenging, rewarding careerAm I highly motivated?
and enjoy working with people, hotel or restaurantDo I like to work hard?
management could be right for you. The more peopleDo I like to reach daily, weekly, monthly and yearly
travel, the greater the need for Hotel/Restaurantgoals?
Managers. As operations become more complex,What does this career offer that others do not?
employers are putting more emphasis on specializedOne last thing to remember about a career in
training. The Penn Foster Hotel/Restaurant Managerrestaurant management is that with all the training and
program can give you a real advantage over others.experience you get, you can move to many different
As a Hotel/Restaurant Managers you can work inindustries and careers, for example, you can go from
restaurants, bed and breakfasts, or even managerestaurant management to office management, to
franchises for major hotel chains. You might besales management to bank accounting, publishing and
assigned to organize a newly built or purchased facility,marketing.
or to reorganize an existing one. Managers determineLeading by example is a single principle for any
room rates, oversee restaurant operations, andsuccess. Passing information through proper leadership
supervise the staff.is essential to the harmony and relationships among
Being a restaurant manager is a lifestyle, not a job. Ifyour employees. Whether you are working at the
managers are going to succeed, they will put in 50 toFront of the House or the Rear of the House,
80 hours per week with high stress levels at times. Butleadership sets the course for the direction of your
once you get everything going, it can be a fun careeroperation. Knowing the basic principles of leadership will
with very good pay. Employers suggest that potentialhelp you in every imaginable way in the restaurant
candidates should consider the following: What type ofbusiness.
restaurant business are you going into? There is a bigHere are a few tips for future restaurant managers:
difference between fine dining, family style, fast foodTake a moment to review your facility and operation.
and a sports bar or restaurant atmosphere. TheseDoes your facility accommodate critical relationships
restaurants attract different employees. A fine diningestablished by the flow of food? Or, do your servers
establishment might draw more experienced, maturehave to walk through the prep or production areas to
employees, while a fast food restaurant or sports baraccess the ware washing area? Are your servers
might interest younger ones. Do you want to be a floorand kitchen employees able to move freely? Or, are
manager, a back-of-the-house manager or a generalthey always engaged in "right of way" debates?
manager? Each of these positions requires differentWhen a facility is designed based on the flow of food,
skills.the quality of service, risk of cross contamination, and
When pursuing jobs, ask potential employers how longemployee morale all improve. If your facility utilizes this
they have been in business, where they see theapproach to design, you can attest to the results. If not,
business growing, what opportunities exist forconsider how you can improve the current
advancement and what type of manager-trainingconfiguration or operational procedures to better follow
programs they have. If someone wants a career inthe flow of food.
this field, try getting in with a franchise for training and aMenu marketing is an important aspect for the
stable income, many employers will advise. After threesuccess of any foodservice establishment. Menus are
to five years, you can look at a privately heldstatements of the food and beverage items that are
restaurant where you can go in as a general managerprovided by a restaurant based on consumer wants,
and demand a pay of $60,000-plus for your expertiseneeds and demands. Menus can be interpreted as a
or partnership.list of products that a restaurant offers, and it can be a
The Positivespiece of literature or display used to communicate the
Restaurant management is great if you like a lot ofproducts to the customer. From a marketing view
variety in what you do, like to work really hard andpoint, menus are more than the conventional function
enjoy working with people. It is a fairly easy field toof a communications and selling tool but also a tool that
break into without investing in an education; howevermust be formatted to increase restaurant profits. Menu
you can move up faster and not start at the veryengineering provides the manager with information
bottom if you do have an education.about a menu item's profitability, as well as popularity,
The upside to restaurant management lies in theso that proactive planning, recipe design and customer
opportunity to advance quickly, the challenge and thepricing decisions can be made. Menu engineering is not
chance to acquire an array of management skills.a substitute for proper purchasing, food rotation,
Nelsen suggests asking yourself these 10 questions tostandard recipes or any of the other basic kitchen
help you decide if this is the career for you:controls that can negatively impact your costs. Rather
Do I like to work with many different types of people,it is a method of evaluating every item on your menu
both as coworkers and as customers?relative to its present contribution to bottom line dollars,
Will I mind working all hours of the day and night?thereby allowing managers to recognize the items
Do I like to motivate people to do their best?they want to sell!
Will I enjoy the pressures of making a budget, staffing